Hello, I am Zaiea, an illustrator and concept artist with a passion for video games and anime! I specialize in character designs and illustrations.

Looking to commission me? Email, or send me a message on instagram/discord.


Contact Information

Email: [email protected]
Instagram: @zaiea_art
Discord: zaiea

Other Platforms

Artstation: Zaiea
Twitter: @Zaiea_ART

Terms of Service

Last updated: 9/22/2024.


AGREEMENT

By purchasing my artwork and services, you acknowledge that you have read, understood, and agreed to the terms of service.

GENERAL

  1. I [the artist] reserve the right to:

  1. post, show, and display any and all images related to the commissioned work including but not limited to WIPs (work in progresses), sketches, revisions, and the finished artworks themselves. Exceptions may be made, but not guaranteed, at the request of the client.

  2. refuse any commission request.

  3. cancel a project at any time.

  4. refuse service and/or cancel a commission if any of my terms are violated.

  1. All purchases are for digital goods and no physical items will be mailed nor shipped.

  2. I offer various services including, but not limited to, character/creature/item concept art, prop design, illustrations, and design sheets. I can also do environments and backgrounds, although they are not my forte.

  3. Typically, I work at 300 DPI, but the client is responsible for communicating any file specifications they need, such as the dimensions and resolution of the image. Otherwise, we can work something out together.

  4. The client may provide input, feedback, and request changes at any time within reason.

  5. Changes can be made anytime before I begin coloring. Once the client approves of the sketches, no major changes can be made without additional fees. These fees will vary in cost depending on the amount of work needed to redo/change the drawing.These fees will vary in cost depending on the amount of work needed to redo/change the drawing.

  6. I will only work on 3 projects at a time. The rest are put on a waitlist and will be contacted once I am available.

  7. Time spent on each commission, from when I begin working on them, will vary depending on complexity. May range from a few weeks to a few months.

  8. Under no circumstances are chargebacks allowed, and you agree to not attempt one. Chargebacks are not tolerated.

  9. If you are extremely rude and/or unpleasant at any point during the process, I have the right to discontinue the commission without providing a refund.

  10. File transfer for the images will be made through WeTransfer, and you will receive a link to download them through email. I do not give away psds.

PAYMENT INFO

  1. Commissions are individually priced (in CAD) on a commission-to-commission basis, and prices will vary a lot depending on various factors. Please feel free to preemptively ask me about the price for your specific project, even if you aren’t committed to commissioning me.

  2. The client is responsible for payment conversions. If you use another currency, please make sure to pay the correct amount.

  3. I only accept payments through paypal, and clients must provide their email in order to receive an invoice. Please DO NOT include an address, and pay through goods and services (not family and friends if applicable). At the moment, I am only accepting payments directly into my PayPal account as the invoice feature is not currently available to me. You will, however, still receive an invoice from me though email.

  4. Payments are made 100% upfront and I will not begin working until I have received them.

  5. Please do not send any kind of payment until I have confirmed that I can accept your commission and have asked to receive the agreed sum.

  6. Prices may vary depending on, but not limited to, the difficulty, complexity, scale, and scope of the commission.

  7. If the commissioned work is intended for commercial use/promotional purposes or is used to make money in other ways, there will be additional costs depending on the scale.

REFUND POLICY

  1. Refunds may be given if:

  1. I am still working on the sketches. When the work goes beyond that point, refunds will no longer be available. Exceptions apply.

  2. I cancel your commission or am unable to complete it for whatever reason. Exceptions apply.

  1. Finished artworks are not subject to refund under any circumstance.

USAGE RIGHTS

  1. Unless otherwise specified by the artist, commissioned art is for PERSONAL USE only.

  2. To properly credit me, you must either include my twitter handle, instagram handle, or artstation.

  3. My work may not be:

  1. used for purposes involving AI, NFTs, or any other crypto-based platforms.

  2. used for commercial purposes without asking, receiving explicit permission, and discussing payment options beforehand.

  3. reproduced, changed, modified, or altered in any way (with the exception of changing the size).

  1. The client may not:

  1. take credit for any of my work, nor claim it as their own.

  2. remove or crop out any watermarks, trademarks, signatures, logos, and/or otherwise distinguishing features within an artwork.

  3. use/post the artwork in a misleading or deceptive way, especially to obscure or hide credit.

  4. use any of the work as part of a trademark, design, brand name, and other similar things without first obtaining explicit permission from me.

  5. use the artwork for digital sales under any circumstance.

  6. distribute or give the artwork to others to use.

  1. The client can:

  1. share and post the work on social media and other platforms as long as the artist is credited.

  2. use the artwork for a physical end product for PERSONAL USE only, unless otherwise specified by the artist.

  1. If a chargeback is issued, or the commission is cancelled because the client was extremely rude or unpleasant, the client forfeits all rights to my artwork and is blacklisted. I will have full rights to reuse and resell the artwork in that case.